Advanced Security blocking a legitimate address

tbrown802 · ‎09-05-2019

Advanced Security blocking a legitimate address that I need to use for my business. We spoke with support and they could not allow us access permenately. We asked to speak to someone who could whitelist the site, they said there was no department that could do that. We had to remove the Advanced Security in order to work. Any help we can get to point us in the right direction would be appreciated.

ComcastHana · ‎09-06-2019

Hi @tbrown802

Would it be possible to send me a private message with the full url that you're trying to access and advanced security is blocking. Also- to be sure this was blocked while using your home network? if it was using a different device/account, could you send me the account information?

Thanks,

Hana

I am an Official Comcast Employee.
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tbrown802 · ‎09-06-2019

Sent you a PM. Thanks

Advanced Security blocking a legitimate address

Re: Advanced Security blocking a legitimate address

Re: Advanced Security blocking a legitimate address