New Poster
•
2 Messages
Advanced Security blocking a legitimate address
Advanced Security blocking a legitimate address that I need to use for my business. We spoke with support and they could not allow us access permenately. We asked to speak to someone who could whitelist the site, they said there was no department that could do that. We had to remove the Advanced Security in order to work. Any help we can get to point us in the right direction would be appreciated.
XfinityHana
Official Employee
•
124 Messages
6 years ago
Hi @tbrown802
Would it be possible to send me a private message with the full url that you're trying to access and advanced security is blocking. Also- to be sure this was blocked while using your home network? if it was using a different device/account, could you send me the account information?
Thanks,
Hana
0
0
tbrown802
New Poster
•
2 Messages
6 years ago
Sent you a PM. Thanks
0
0
adam_miller
New Poster
•
1 Message
5 years ago
@ComcastHana Also having this issue with a legitimate business web application. How do we get it whitelisted?
0