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Active time limits

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New Poster

Active time limits

We have 5 kids and we’ve set active time limits and it is setup to shut off once the limit is reached. It doesn’t work. Like ever...
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Expert

Re: Active time limits

you didn't say this was about internet or TV. Moved from the my account area of the forum to Xfi area of the forum to determine if this is the best place to receive help.



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Official Employee

Re: Active time limits

Hi, Please uninstall the xFi app and install it back.  Let us know if that doesn't work and then we can go from there to the next possible solution. 


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