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2.4 Ghz

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Tacsat11
New Poster
‎12-15-2019 08:48 PM

2.4 Ghz

2.4 ghz connectivitynot enabled.  How do I get this to work

 

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RobertWy
Silver Problem Solver
‎12-16-2019 08:42 AM

Re: 2.4 Ghz

@Tacsat11 wrote:

2.4 ghz connectivitynot enabled.  How do I get this to work

 

If you have xFi Pods, you have one SSID for both bands.

You can separate them here:

https://customer.xfinity.com/#/settings/security#username-password


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EG
Expert
‎12-16-2019 11:02 AM

Re: 2.4 Ghz

If you do separate them the pods will no longer work.



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lesmikesell
Valued Contributor
‎12-17-2019 10:44 AM

Re: 2.4 Ghz

Most 2.4 Ghz devices should work when the SSID is the same for both channels, but apparently there are a few that somehow see the 5Ghz side and attempt but fail to connect.

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