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xfinity stream not recognizing home network on laptop

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New Poster

xfinity stream not recognizing home network on laptop

im using xfinity stream on my laptop connected via wifi to our home network. 

i get: 

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Expert

Re: xfinity stream not recognizing home network on laptop


@htradke wrote:

im using xfinity stream on my laptop connected via wifi to our home network. 

i get: 


did you try using a different device (like a smart phone/tablet)? did that device work?



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Silver Problem Solver

Re: xfinity stream not recognizing home network on laptop


@htradke wrote:

im using xfinity stream on my laptop connected via wifi to our home network. 

i get: 


Are you using the correct SSID for your network?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!