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xfinity recordings having multiple issues

towehaal
Regular Visitor

xfinity recordings having multiple issues

My cloud dvr for my xfinity stream has had a few recordings with serious issues.  Last week a show kept pausing while watching it, and then skipped over sections like they hadn't been recorded. 

 

Tonight while watching a show, we watched without issue for the first hour and then it jumped back to the beginning.  When we found our spot again, it jumped back again.

Rustyben
Expert

Re: xfinity recordings having multiple issues


@towehaal wrote:

My cloud dvr for my xfinity stream has had a few recordings with serious issues.  Last week a show kept pausing while watching it, and then skipped over sections like they hadn't been recorded. 

 

Tonight while watching a show, we watched without issue for the first hour and then it jumped back to the beginning.  When we found our spot again, it jumped back again.


do you have more than one set top box? a home-based DVR or just using cloud DVR. if you play the same problem recording on a smart phone/tablet or PC do you have the same issues?



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