xfinity recordings having multiple issues

---

@towehaal wrote:

My cloud dvr for my xfinity stream has had a few recordings with serious issues.  Last week a show kept pausing while watching it, and then skipped over sections like they hadn't been recorded. 

 

Tonight while watching a show, we watched without issue for the first hour and then it jumped back to the beginning.  When we found our spot again, it jumped back again.

---

do you have more than one set top box? a home-based DVR or just using cloud DVR. if you play the same problem recording on a smart phone/tablet or PC do you have the same issues?