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"Connect to in-home WiFi to watch."

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"Connect to in-home WiFi to watch."

Hi there, I am getting a "Connect to in-home WiFi to watch." when trying to stream my local channels on my laptop.  I am connected to my xfintity wifi.  Any suggestions? Tried all the usual of calling in and online chat and yet have fixed this issue.

 

Issue resovled.

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Expert

Re: "Connect to in-home WiFi to watch."


@gestubbe wrote:

Hi there, I am getting a "Connect to in-home WiFi to watch." when trying to stream my local channels on my laptop.  I am connected to my xfintity wifi.  Any suggestions? Tried all the usual of calling in and online chat and yet have fixed this issue.

 

Issue resovled.


are either your cable TV or internet service a business account?



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Regular Visitor

Re: "Connect to in-home WiFi to watch."

Okay I would like to learn the answer because I’m having the same issue
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Silver Problem Solver

Re: "Connect to in-home WiFi to watch."


@jocelyn6549 wrote:
Okay I would like to learn the answer because I’m having the same issue

What device are you using?  Is the device logged in using your SSID and password?

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
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Gold Problem Solver

Re: "Connect to in-home WiFi to watch."

@jocelyn6549 wrote:
Okay I would like to learn the answer because I’m having the same issue

What device are you using?  Is the device logged in using your SSID and password?

https://www.xfinity.com/support/articles/view-change-wifi-password

To add, have you changed any network settings? Changed the firewall in your router or disabled band steering, etc? 

 

Ken


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Frequent Visitor

Re: "Connect to in-home WiFi to watch."

Do you have an Xfinity cable modem or did you purchase your own?  I started having this problem when we replaced our xfinity modem with one we purchased and the new modem wasn't authorized for our line (it was also reducing our speed).

 

Tech support can verify/authorize it over the phone for you.

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Official Employee

Re: "Connect to in-home WiFi to watch."

Hi gestubbe. I have completed this interaction because we ended up not hearing back from you on this. If you end up needing further support with it, please start a new thread. Thank you!


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