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@peekeball-co wrote:
When I connect to my home network via ethernet port in the router, I get the "Connect to in-home WiFi to watch" error. When I do connect via WiFi, it does work. It's the same router, whether I'm connecting via ehternet or WiFi, so why does Stream only work over WiFi?
previous issues with this symptom were caused by a VPN being in use on the PC or the DNS settings on the computer being set to non-Comcast DNS servers. Does the same computer work on wifi but not on ethernet? is there a hosts file?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
