Community Forum
@edi2463 wrote:
I get this message when trying to sign-on to the internet -
ftde.provision.accountMismatch
I am told to sign-off and the problem will be fixed when I sign-on again. I am using the same ID and Password as was used yesterday and there were no problems yesterday.
I am using Windows 10 Home and connected to the internet with Chrome.
call 800-Comcast and select billing. ask the agent to fix your username/password to point only to your current account number/address.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
