error 3305

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@bamerson01 wrote:

I was watching The Borgias Series E2 S2 from Showtime online through my PC. In the middle of the show it stopped playing. I now get error code 3305 this video is currently unavailable check back later. It has been this way for 2 days now.It seems to do this with the other Showtime episodes.

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So it stopped in the middle of the episode but now does not start at all?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
@TWITTER: @XfinityTVJoe

I am receiving an error code 3305 when trying to view online series. Can you please help

My Device Information

My Zip Code:18504My Cable Provider:Not InstalledUse Dac:FalseMy Conroller ID:37My Map ID:7My Persona ID:5571My myDVR Manager Status:Not InstalledMy Set Top Box Names:Not InstalledMy Watchlist setup:FalseFacebook Watchlist Syncing:FalseFacebook Connect:FalseMy public IP address:174.60.242.143My operating system:IPad - UndefinedMy web browser:Safari 7 - Mozilla/5.0 (IPad; CPU OS 7_0_2 Like Mac OS X) AppleWebKit/537.51.1 (KHTML, Like Gecko) Version/7.0 Mobile/11A501 Safari/9537.53My system type:IPadMy Silverlight version:UnknownMy Flash version:Not Installed - Flash Install Required. Please Click Here To Install NowJavascript:Enabled Cookies:Enabled (1926 Bytes).
Time Information

My Clock Time:Wed Jan 15 2014 20:43:32 GMT-0500 (EST)Server Clock Time:Wed Jan 15 2014 20:43:31 GMT-0500 (EST)
My Account Information

In Home Authenticated:FalsePrimary Account:TrueProvider Codes:S, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Dd, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Ca, Gi, Ja, Bw, Jg, Gf, Bu, By, Em, Bs, At, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, Ez, Dx, Gk, Fh, Ef, Ck, Fd, Do, Fy, Is, Au, Ew, Ed, B, Go, Dj, De, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, E, Eb, Bz, Jj, Co, Gh, Ir, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Id, Fb, Ar, Cg, Df, Cu, Ek, Cz, C, Br, Fe, N, Ex, Ga, Fw, Fz, Bx, Dw, Bb, Bc, Fn, Ff, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Bk, Er, Fv, Dy, Cj, Bo, Dn, Ft, Bq, Gy, G, Jk, Aw, Dc, Jl, Dl, Da, Im, Fq, Fl, Gs, Bv, El, Di, Fu, Cx, Dk, Dq, Fg, Cm, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, JiInternet Subscriber:TrueCable TV Subscriber:TrueVoice Subscriber:True
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I am seeing this issue with the xfinity to go app saying there is no internet connection when it is connected.