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Xfinity on Campus TV Everywhere Apps Amazon Fire TV

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New Poster

Xfinity on Campus TV Everywhere Apps Amazon Fire TV

I am a college student at Indiana University and everytime I download a TV everywhere app on my Amazon Fire TV and I try to use my Xfinity on campus login creditials from IU nothing happens and the screen does not advance. It works if I use my computer or my phone but when I try to link my Provider: "Xfinity on Campus", it does not work when using my Fire TV. Can anybody help me?

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Diamond Problem Solver

Re: Xfinity on Campus TV Everywhere Apps Amazon Fire TV

Fire tv isn’t compatible
https://support.xfinityoncampus.com/hc/en-us/articles/223222587-Amazon-Fire-TV-

I am a Retired Official Comcast Employee
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New Poster

Re: Xfinity on Campus TV Everywhere Apps Amazon Fire TV

While I appreciate your answer to this question, unfortunately, it did not address the issue. She indicated her problem was NOT with Xfinity Stream. It's important to know that Xfinity Stream and TV Everywhere Apps (e.g., CNNGo) are two different things. Further, TV Everywhere apps did work on the firestick, however, now the process to authenticate back to Xfinity has now been broken and takes a user through a vicious loop.  I am hoping an actual currently working employee at Comcast (preferably, advanced level) could look at this issue and provide a more technical reason this process that used to work is no longer authenticating.  Something other than it's not supported.

 

Thank you!

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Diamond Problem Solver

Re: Xfinity on Campus TV Everywhere Apps Amazon Fire TV

Year old dead thread closed. Feel free to make your own detailed thread explaining your issues.

I am a Retired Official Comcast Employee
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