Regular Visitor
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2 Messages
Xfinity beta app on Roku :subscribe to channels
I’ve installed app and uninstalled app, rebooted Roku and I cannot watch any channels live or streaming. The only options any channel I try to watch says subscribe, record or series info.
Accepted Solution
CCMorgan
Gold Problem Solver
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3.3K Messages
6 years ago
Hi, Kellone. Thanks for your time and for working with me in PM. Very glad I was able to help you fix the issue. Have a good one, take care.
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Ally2
Recognized Contributor
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1.9K Messages
6 years ago
Kellone, thanks for reaching out here! I would be happy to help with the stream issues you're running into. Is this same thing happening on other devices or just the Roku?
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Kellone
Regular Visitor
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2 Messages
6 years ago
No also happening on iPad. I’ve restarted modem and still not working, tells me I need a subscription.
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CCMorgan
Gold Problem Solver
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3.3K Messages
6 years ago
Frustrating! Please send me a private message with your name so I can take a look at your account and subscription on this end and we can go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
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user_86f897
Visitor
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2 Messages
4 years ago
I am having the same issue. I have been using Roku with Xfinity Beta for about 8 months. Suddenly i can't watch any channels. The only options are Subscribe and Series Info. How was this issue resolved previously?
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jweaver0312
Expert
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2.1K Messages
4 years ago
2 year old thread being closed, please create a new post if you are having the same issue as described in this thread.
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