Does it count against your data allowance when you are streaming the Xfinity app in your home, whether on a Roku device or Samsung tv? I am talking like our local channels, or channels we pay for in the entertainment package, HGTV, Food Network, etc? I was called by an Xfinity rep that was selling me an extension on my Wifi and commenting how we come close to going over and have gone over once because of all the devices. When orginially signing up I was not infomred that there was a data cap. Anyhow, she told me if I used that app it would not count against our monthly allowance. I just called with some other questions and the rep told me all he could find was that it is streaming so it does count against the 1TB of data allowed. Please help...
So I just talked to Xfinity and again was told even if we are using the Roku or our Samsung tv we are still streaming data and it will in fact go against our monthly allowance. I would like to know what these "Partner devices" are.
Thanks - I don't understand why their employees don't know this! He said it is streaming, as the name is Xfinity Stream and therefore is using data.
So I got a return phone call at (10pm!) from the rep that I spoke to yesterday and he informed me that the Samsung tv is considered a Partner Device but the Roku is NOT and will use data. I love that I am paying a company that doesn't even have the knowledge they should.