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Xfinity Stream app stuck on purchase screen

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Xfinity Stream app stuck on purchase screen

How can I fix this problem? my Samsung TV is stuck on xfinity dream purchase screen.
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Re: Xfinity Stream app stuck on purchase screen


@Carmenortiz1966 wrote:
How can I fix this problem? my Samsung TV is stuck on xfinity dream purchase screen.

on what device are you streaming? if a desk/laptop what operating system and version and what browser are you using?



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Re: Xfinity Stream app stuck on purchase screen

I am having the same issue, deleted the app many times, logged out, reset activation code, nothing.... Help

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Re: Xfinity Stream app stuck on purchase screen


@Ellisclan wrote:

I am having the same issue, deleted the app many times, logged out, reset activation code, nothing.... Help


on what device are you streaming? if a desk/laptop what operating system and version and what browser are you using?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Re: Xfinity Stream app stuck on purchase screen

I am having the same issue with my Samsung Q60 85” TV. It is stuck on the purchase screen. I tried deleting the app multiple times.