New Poster
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3 Messages
Xfinity Stream app not recognizing home network
I just got a new cable modem last night. Everything hooked up fine and I was able to use me Stream app with out issue. This morning when trying to use it I'm getting a message that I'm not on my home network. But I am. I logged out of the app and back in, but have the same issue. I can get to the TV listing but continue to receive this message.
Has anyone seen this before? I assume it's related to the new modem but I'm unable to figure out how to correct it.
Has anyone seen this before? I assume it's related to the new modem but I'm unable to figure out how to correct it.
Accepted Solution
Deepcover266
New Poster
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3 Messages
6 years ago
This morning I wake up and everthing is working fine. I had read this happened to others as well. It has to be something on Comcast back end that needed updating. Because nothing I did made a difference.
But I think I'm fine now.
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Deepcover266
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3 Messages
6 years ago
Just now I used the web browser on my PC and got the same thing useing Stream from the website. I can't watch ABC because it says I'm not at home. But any TV Go channel like Foxnews works. So it's not contained to one device.
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