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Xfinity App Frozen

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Xfinity App Frozen

I've had a new Samsung smart tv with the Xfinity stream app for about 2 weeks. The app freezes constantly! Is there any solution or should I just ditch Comcast?

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Re: Xfinity App Frozen


@jeannebodine wrote:

I've had a new Samsung smart tv with the Xfinity stream app for about 2 weeks. The app freezes constantly! Is there any solution or should I just ditch Comcast?


will a smart phone/tablet play normally in the same location? it sounds like wifi is not strong enough at the location. can you connect via ethernet to see if a wired connection works properly? this is a TV issue not a comcast issue.



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