Unable to delete recording

I have an old recording stuck in my stream app. When I attempt to delete it I get an error stating that it cannot.

Any suggestions to clear it?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Accepted Solution

Tek

Problem Solver

•

919 Messages

5 years ago

I maxed out the Cloud DVR and it forced the deletion of the phantom recording.

0

0

Tek

Problem Solver

•

919 Messages

5 years ago

This site gives me a different error, but still won't delete:

This recording is currently in use on another device and cannot be deleted at this time.

(Error TVAPP-00100)

1 Attachment

Screenshot_20200307-093919_Chrome.jpg

0

0

Tek

Problem Solver

•

919 Messages

5 years ago

Anyway to escalate to support from here? Phone support had me swap box. Did nothing. The recording is stuck in cloud not on the box.

0

0