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@plushie wrote:
Our TV went out, so I fired up my computer so my husband and I could watch some TV via streaming. When I sign in, I get this error: (Error TVAPP-00115) I have tried Chrome, Safari and Firefox. All three browsers give that error. I can stream just fine on my Samsung phone via the stream app and the same login. What could be causing the error, (Error TVAPP-00115)?
it usually gives you a text error message too. what did it say? have you tried rebooting your gateway? did it previously work? does your desk/laptop use a vpn? if using incognito window the stream may not start.
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@plushie wrote:
The text error I put into my subject and my message; (Error TVAPP-00115) No I am not in incognito. No I was not using a VPN.
did you try using an up-to-date chrome browser (have to manually turn on flash)?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
