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Wyattc122
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Regular Visitor

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6 Messages

Wednesday, February 3rd, 2021 5:00 PM

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Unable To Use Streaming Service. Error: ftde.cima-pil.activation-code-timeout

I've tried this on multiple devices, computers and phones, and I continue to get the same error message, even receiving error messages when using my log in on other Xfinity affiliated users like HBO. This is extremely frustrating and have reached out to no avail. I'm unable to access any features of the streaming platform or edit any information in my account. Once I log in it is a complete dead end that doesn't allow me to click any other links when signed in without receiving an error message. I would love for this to be resolved immedietly as this is not something that happens with other streaming platforms. Seems unique to Xfinity.

 

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4 years ago

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Rustyben

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24.6K Messages

4 years ago

@Wyattc122 wrote:

I've tried this on multiple devices, computers and phones, and I continue to get the same error message, even receiving error messages when using my log in on other Xfinity affiliated users like HBO. This is extremely frustrating and have reached out to no avail. I'm unable to access any features of the streaming platform or edit any information in my account. Once I log in it is a complete dead end that doesn't allow me to click any other links when signed in without receiving an error message. I would love for this to be resolved immedietly as this is not something that happens with other streaming platforms. Seems unique to Xfinity.

using a VPN?

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Wyattc122

Regular Visitor

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6 Messages

4 years ago

No I didn't use a VPN on either my phone or computer. 

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