Wyattc122's profile

Regular Visitor

 • 

6 Messages

Wednesday, February 3rd, 2021 5:00 PM

Closed

Unable To Use Streaming Service. Error: ftde.cima-pil.activation-code-timeout

I've tried this on multiple devices, computers and phones, and I continue to get the same error message, even receiving error messages when using my log in on other Xfinity affiliated users like HBO. This is extremely frustrating and have reached out to no avail. I'm unable to access any features of the streaming platform or edit any information in my account. Once I log in it is a complete dead end that doesn't allow me to click any other links when signed in without receiving an error message. I would love for this to be resolved immedietly as this is not something that happens with other streaming platforms. Seems unique to Xfinity.

 

Wyattc122_0-1612403507556.png

Wyattc122_1-1612403515201.png

 

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

4 years ago


@Wyattc122 wrote:

I've tried this on multiple devices, computers and phones, and I continue to get the same error message, even receiving error messages when using my log in on other Xfinity affiliated users like HBO. This is extremely frustrating and have reached out to no avail. I'm unable to access any features of the streaming platform or edit any information in my account. Once I log in it is a complete dead end that doesn't allow me to click any other links when signed in without receiving an error message. I would love for this to be resolved immedietly as this is not something that happens with other streaming platforms. Seems unique to Xfinity.


using a VPN?

Regular Visitor

 • 

6 Messages

4 years ago

No I didn't use a VPN on either my phone or computer. 

forum icon

New to the Community?

Start Here