I'm having the exact same issue on a Roku Streaming Stick+. I have gone and authorized it about 15 times to no avail. Getting the same error you are. I even factory reset my Roku and started from scratch and same issue
Call came in 9 hours later. I restarted the modem and that solved the issue. Tech said that once a month, we would be required to relog in to verify credentials.
Relogging in doesn't solve the issue. Rebooting my modem once a month is a ridiculous solution as that effects so many other devices and can often cause other issues. Xfinity needs to fix it, not require more from their customers.
m-mcgraw
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1 Message
5 years ago
I'm having the same issue
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potatolover1102
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1 Message
5 years ago
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AlamoMustang
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2 Messages
5 years ago
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AlamoMustang
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2 Messages
5 years ago
Call came in 9 hours later. I restarted the modem and that solved the issue. Tech said that once a month, we would be required to relog in to verify credentials.
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Epcotkids
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1 Message
5 years ago
Relogging in doesn't solve the issue. Rebooting my modem once a month is a ridiculous solution as that effects so many other devices and can often cause other issues. Xfinity needs to fix it, not require more from their customers.
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pharisha
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2 Messages
5 years ago
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