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@msuty1 wrote:
Streaming app was working on Roku device. Now I get error message 'Unfortunately, we cannot support high speed data customers without a video subscription.'
are you a non-business (tv and internet) X1 customer? did you change out your modem/gateway? do you still have a working installed X1 set top box in your home? is your roku connected to your X1 internet?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
