Community Forum
@6919155 wrote:
On iPad Air, and my android phone I get about 15 bogus channels and about 15 music channels. No local or Entertainment channels from my package. Even though I am on my home WiFi. And if I try to authorize the Stream beta app on my Roku device, it tells me Sorry high speed internet accounts won't work and I need to get a tv subscription. With an error code of NA. I have a TV subscription.
do you have an installed and working (shows the channels you are missing) in your home on your account?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Here are some screen shots. Not in any particular order. The first two are from the Stream app. The third one is from Chrome browser. See previous post describing these.
Hi @6919155 , thanks for reaching out on Xfinity Forum. Kindly retest and verify if the missing channels issue was resolved, thank you.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
