New Poster
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1 Message
Storm
Since last night storm , I have not been able to access cable, from my main box, it keeps asking me to reboot and then to restart, the cable box itself reads case! Can someone help?
New Poster
•
1 Message
Since last night storm , I have not been able to access cable, from my main box, it keeps asking me to reboot and then to restart, the cable box itself reads case! Can someone help?
Accepted Solution
CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
if your internet is working temporarily connect the set top box to the modem coax and power up. does it post to normal 'clock'?
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CCMorgan
Gold Problem Solver
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3.3K Messages
6 years ago
Hi, Vincelomb36. I see you've gotten some great support here within the community already. Please let us know if you have any additional questions/concerns for us. We will be happy to continue assisting.
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CCMorgan
Gold Problem Solver
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3.3K Messages
6 years ago
Since there has been no additional activity on this thread, I have completed this interaction. If you end up needing further support with this Vincelomb36, please send me a private message with your name.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thank you.
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