msmmwells's profile

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Sunday, June 2nd, 2019 9:00 PM

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Sound/voice track unavailable on CBS

CBS comes in as video, often with the secondary sound track audible, but no voice track.  It's as if the actors haven't turned on their mics.

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Expert

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24.6K Messages

6 years ago


@msmmwells wrote:

CBS comes in as video, often with the secondary sound track audible, but no voice track.  It's as if the actors haven't turned on their mics.


run live video on the streaming web site. bottom right corner of the playing video will have a 'bubble' that if hovered over says languages. click on it and be sure all are off (can leave captions on). working now?

Gold Problem Solver

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2.9K Messages

6 years ago

Hi there, msmmwells. I wanted to double to make sure your issue was resolved. Did you have any other questions? 

Administrator

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4.4K Messages

6 years ago

Hello, msmmwells. We have not heard back from you. If you still need assistance, please feel free to start a new thread.

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