Sound/voice track unavailable on CBS

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@msmmwells wrote:

CBS comes in as video, often with the secondary sound track audible, but no voice track.  It's as if the actors haven't turned on their mics.

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run live video on the streaming web site. bottom right corner of the playing video will have a 'bubble' that if hovered over says languages. click on it and be sure all are off (can leave captions on). working now?

Hi there, msmmwells. I wanted to double to make sure your issue was resolved. Did you have any other questions? 

Hello, msmmwells. We have not heard back from you. If you still need assistance, please feel free to start a new thread.