Regular Visitor
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7 Messages
Someone’s using my xfinity stream
I noticed shows I haven’t watched are now showing I’ve watched them. I changed my password and a show that was recorded last night shows as watched today. I’ve tried searching for devices in the account but I can’t find anything. How do I get this other person off my account.
Rustyben
Expert
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24.6K Messages
6 years ago
are you by chance in a condo/apartment?
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Twistedsteel
Regular Visitor
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7 Messages
6 years ago
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Twistedsteel
Regular Visitor
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7 Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
A comcast employee usually responds with 72 hours. ask the employee to deprovision all of your streaming devices.
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Twistedsteel
Regular Visitor
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7 Messages
6 years ago
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Twistedsteel
Regular Visitor
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7 Messages
6 years ago
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Twistedsteel
Regular Visitor
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7 Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
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Ally2
Recognized Contributor
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1.9K Messages
6 years ago
Hey there, Twistedsteel! Thank you for reaching out here on the forums.
I can definitely help out with the Stream issues you're running into! To get started, can you please send me a PM with your first and last name? Thank you!
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
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Twistedsteel
Regular Visitor
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7 Messages
6 years ago
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