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Re: Stream App Not Working

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New Poster

Re: Stream App Not Working

I am having the same issue. It started about 2 weeks ago, all of my personalized content no longer renders. And I cannot stream any shows or TV. When I attempt to watch anything at all I get this error: Subscription Required::12012.

I can watch all of these channels on my TV no problem so I know they are part of my subscription. Help
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Gold Problem Solver

Re: Stream App Not Working

I am having the same issue. It started about 2 weeks ago, all of my personalized content no longer renders. And I cannot stream any shows or TV. When I attempt to watch anything at all I get this error: Subscription Required::12012.

I can watch all of these channels on my TV no problem so I know they are part of my subscription. Help

Hi pbennet4. Thanks for posting. Are you able to replicate this on the stream website? Did you drop internet service?


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Official Employee

Re: Stream App Not Working

@pbennet4, we did not hear back from you on here, so we will be locking this thread. Please be sure to send me a private message if you still need assistance with this Stream app concern. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you choosing Comcast as your provider. 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!