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Posted today 12/16/2014
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@WinderGA wrote:
We have been an Internet only subscriber for years. First through Adelphia, then Comcast. Our reception for broadcast TV via our roof antenna is excellent and we use a Channelmaster Plus DVR, Streaming Netflix, NetFlix DVDs, and Amazon Prime. We never subscribed to TV though a cable company and our download speed is adequate for steaming video. (Performance Starter). Our over the air channels are perfect in high definition.
We became aware of the special that Comcast Offers called Internet Plus which included basic OTA channels, HBO and increased Internet speed that costs little more than what we are already paying, with an increase in cost after 12 months. We subscribed to Internet Plus and planned to put Comcast's low definition descrambler box in the closet since we wouldn't need it. We really wanted to access HBO on our Roku. Imagine our surprise when we found out that Comcast Xfinity does not support HBO Go on our Roku!
There are quite a few ISPs that will work with HBOgo on the Roku. We cancelled Internet Plus and went back to Performance Starter. We will purchase Internet only HBO when it becomes available. I guess, what is also grinding my grits, is that Comcast (and Broadcasters) require us to pay broadcast fees for something we will never watch over Comcast since we receive free over the air in all its stunning glory.
As an aside to this, the descrambler box arrived today and it looks like an oversized dinosaur VHS player from the 1990's. The Roku, in comparison is small and elegant. I am going to the Comcast store to return it, and get a receipt since I have trust issues with Comcast.
ATT Uverse is available and Google is building fiber; so we do have other options.
HBO Go & Showtime Anytime: Now Available on Roku for XFINITY TV Customers
Starting today, December 16, our XFINITY TV customers can access HBO Go and Showtime Anytime apps on their Roku players and Roku TV, joining other platforms like AppleTV, Xbox One and Google’s Chromecast where customers can watch shows and movies from these networks. Of course, our customers continue to have instant and unlimited access to nearly the entire HBO and Showtime programming catalogs through XFINITY On Demand, online with XFINITY TV Go and on mobile devices with the XFINITY TV Go app.
With the addition of HBO and Showtime on Roku, we now authenticate more than 90 network apps on up to 17 different devices - and those numbers will continue to grow as new technologies and platforms emerge. Our customers have access to one of the largest content libraries in the world and we’ll continue to make opportunities available for them to watch when and where they want.
Customers may find this same information on the Comcast Voices blog at the link below:
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
