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Sunday, September 22nd, 2019 4:00 PM

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Poor picture quality on xfinity app

So I have "up to" 150 Mbs internet speeds and watch tv on my roku through the xfinity app.  My question is this... why is my picture quality so poor (not HD) on most channels, even though my speed tests show 80+ mbs most times.  How do I fix this.  Is it the apps issue?

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24.6K Messages

6 years ago


@two4mirth wrote:

So I have "up to" 150 Mbs internet speeds and watch tv on my roku through the xfinity app.  My question is this... why is my picture quality so poor (not HD) on most channels, even though my speed tests show 80+ mbs most times.  How do I fix this.  Is it the apps issue?


reception may be poor on the wifi. test by running an ethernet cable to the roku. better?

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