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Hello nayaugpark. Welcome to the Xfinity Forums and thank you for posting. I can assist with troubleshooting your Xfinity Stream missing channels issue. Please reach out to me via private message and include your full name and service address, so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@XShanTV wrote:
I am having the same issue. All Channels are defaulting to TV GO. Spoke to comcast Ticket Escalated...This is obviously a known issue/bug that occurs.
on what device? smart phone/tablet? is the device connected to your own home wifi SSID? is a VPN in use?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
