Frequent Visitor
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35 Messages
MacOS Catalina/Safari Upgrade no streaming in Safari
I seem to remember having this issue before and I think it is related to Safari/browser versions being restricted by Xfinity but after upgrading my Mac this afternoon, I can no longer access live video streams via Xfinity in Safari Version 13.0 (15608.1.24.40.4). I can view them in Chrome (which is a released version).
There is no error message just a black screen once I click on a listing in the guide.
Can anyone confirm that beta versions of browsers aren't supported for Xfinity streaming?
Rustyben
Expert
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24.6K Messages
6 years ago
yes. the only use of flash currently is to 'prove' HDCP security. The use of flash will be ended by xfinity by end of December 2020.
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avalon
Contributor
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22 Messages
6 years ago
If you're running Catalina and go to Adobe, you won't find a Flash player that supports Mac OS 10.15. Flash is only available up to Mojave, OS 10.14. You can download Flash 32 for 10.14 and attempt to install it, but it won't install. I've already tried this about ten times.
Why Comcast doesn't realize this is beyond me. It's not like Apple didn't announce Catalina over a year ago.I spoke with two levels of support yesterday at Comcast and no one knew what I was talking about. They said it was probably Apple's or Adobe's problem. Clueless... So if you're running Catalina and use a Safari browser, forget Comcast streaming till they replace Flash in 2020. Better yet, find another internet provider. Comcast's continued use of Flash is unconscionable.
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avalon
Contributor
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22 Messages
6 years ago
Yes, I'd read that. Unfortunately it says nothing about solving the problem, but rather suggests that you don't upgrade to the newest operating system which is just ridiculous. Flash is the only app that doesn't work on my Catalina system. And since Comcast has indicated that Flash will be used till the end of 2020, am I supposed to wait for over a year to update my operating system. I don't think so. If I did, I'd be using an app that's inherently insecure and has been deprecated by its developer.
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avalon
Contributor
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22 Messages
6 years ago
I may have found a work around for the Flash/Catalina/Safari problem. I re-downloaded the Flash installer from Adobe, selecting the version for Mojave 10.14/Safari. The most updated version shown at Adobe.
I then opened the Install Adobe Flash Player app and right-clicked to "Show Package Contents."
Then I opened the folder "MacOS" to reveal the Unix app "Adobe Flash Player Install Manager" and ran it. It installed Flash into my System Preferences, which it had not done before when just running the Adobe Flash Installer from the downloaded .dmg. So it seems there's a problem with Adobe's installer but not the Unix app. (?)
Interestingly, if I run the System Report @ About This Mac for installed "Applications" there's no evidence that Flash has been installed, only the installer is registered. I'm wondering if the installer is 32-bit and that's why it won't work. Under Catalina I can't see that in the System Reports as there is no column for 32-bit or 64-bit anymore, since I guess that the assumption is that all installed apps are now only 64-bit.
BTW, make sure that in Safari Preferences/Websites/Plug-ins that Adobe Flash has been installed and is set to either "on" or "ask."
Hope this works for everyone.
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Kp25
New Poster
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2 Messages
6 years ago
It might have to due with Catalina being 64 not 32
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