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Log All Devices Out Of Xfinity Stream App

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Log All Devices Out Of Xfinity Stream App

I need to remotely log off all devices out of the Xfinity Stream app and I have tried calling and no one knows what I am talking about. I told them deprovisioning devices but they have no clue. Please help me log all devices out of the Xfinity stream app. I feel as though unauthorized people have my account information. 

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Expert

Re: Log All Devices Out Of Xfinity Stream App


@KhaciahAllen97 wrote:

I need to remotely log off all devices out of the Xfinity Stream app and I have tried calling and no one knows what I am talking about. I told them deprovisioning devices but they have no clue. Please help me log all devices out of the Xfinity stream app. I feel as though unauthorized people have my account information. 


while you are waiting for a Comcast employee, please confirm you have changed your password. also, go to xfinity.com and sign in, go to accounts, then users. any users listed there?



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Official Employee

Re: Log All Devices Out Of Xfinity Stream App

@KhaciahAllen97 

Good afternoon,

 

I've deprovisioned all of your devices. If you're not immediatley prompted to sign back in don't worry as it may take up to 24 hours to process.

As Rustyben said please make sure you change your password as well.

 

Thank you and have a great day.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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