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Here we go again.....

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Frequent Visitor

Here we go again.....

I watch TV in the evening almost exclusively on my computer through the Xfinity streaming site. A month or so ago I started seeing that stations that we have subscribed to for years are showing that I have to pay for watch it. For instance, AMC.  I can watch Killing Eve throught the app, but not The Walking Dead. What is going on with this site? UGH

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Expert

Re: Here we go again.....


@marymarvin wrote:

I watch TV in the evening almost exclusively on my computer through the Xfinity streaming site. A month or so ago I started seeing that stations that we have subscribed to for years are showing that I have to pay for watch it. For instance, AMC.  I can watch Killing Eve throught the app, but not The Walking Dead. What is going on with this site? UGH


if you are using the computer in your home using your own personal xfinity wifi you should have access to all of your subscription. you can test issues by using a smart phone/tablet to see if they are experiencing the same problem at the same time.



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Official Employee

Re: Here we go again.....

Hello @marymarvin,

 

It is possible that specific content you are trying to view is part of a premium package. When you attempt to watch The Walking Dead, is it asking you to subscribe to AMC+?


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