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Hallmark Mystery channel

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Hallmark Mystery channel

When I Xfinity stream using Roku the sound drops on Hallmark Mystery channel. The other Hallmark channel does not drop out. No problems with any other channels. 

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Expert

Re: Hallmark Mystery channel


@CherC wrote:

When I Xfinity stream using Roku the sound drops on Hallmark Mystery channel. The other Hallmark channel does not drop out. No problems with any other channels. 


go to the same channel on a smart phone/tablet using the xfinity stream TV app. same problem?



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Regular Visitor

Re: Hallmark Mystery channel

I don’t have any problems when I use the Xfinity app on my I pad. The only channel that drops audio is the Hallmark Mystery channel. The channel goes for a short time then drops/reboots and then in a couple of minutes the sound drops. If I get out and go back the same scenario repeats.