Community Forum

Getting (Error TVAPP-00401) when starting stream

Highlighted
New Poster

Getting (Error TVAPP-00401) when starting stream

I was able to watch channels currently subscribed to, when starting stream app shows Error: TVAPP-00401.  Is their an issue with account?

Highlighted
Expert

Re: Getting (Error TVAPP-00401) when starting stream


@mluna25 wrote:

I was able to watch channels currently subscribed to, when starting stream app shows Error: TVAPP-00401.  Is their an issue with account?


on  what device? what operating system? what browser? error message with the error number?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!