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@lsk4414 wrote:
Samsung galaxy tab a can not use stream app. Tried agent with chat and not able to resolve. Away from home on wifi, error message connection error. Stream works on windows 10 browser same network but not on tablet. Chat ended with promise a level 2 would phone. Two days and no call. Tablet running android 8 and i have re installed app, power cycled, proformed speed test. Everything requested but they offer no answer. I turn to you. Trying in browser on tab a has error to clear cache. That doesnt work. App doesnt work. Tried firefox browser and that doesnt work. Please help.
what level of android OS is running on the tablet?
I am not a Comcast Employee.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Greetings, lsk4414! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with trying to stream on the tablet. I know how important it is to have different options available to be able to stream. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello, lsk4414. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
