Community Forum

Error fade.provision.accountMismatch comes up when I'm logging in to stream

Highlighted
New Poster

Error fade.provision.accountMismatch comes up when I'm logging in to stream

I read where ComcastAmir helped a person that had their username linked to two accounts, can you help me?

Highlighted
Expert

Re: Error fade.provision.accountMismatch comes up when I'm logging in to stream


@MJP1952 wrote:

I read where ComcastAmir helped a person that had their username linked to two accounts, can you help me?


you can call 800-comcast select billing and ask the agent to fix your username to point only to your current address/account number.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: Error fade.provision.accountMismatch comes up when I'm logging in to stream

Thank you I will