Default player error while streaming

[Trevorsands12]

Everytime I try to watch Xfinity TV by streaming it on my computer I get default player error while streaming. Error code. 3321.1000896.

[RobertWy]

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@Trevorsands12 wrote:

Everytime I try to watch Xfinity TV by streaming it on my computer I get default player error while streaming. Error code. 3321.1000896.

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What OS and browser are you using?  Some have had issues with the Flash support in their browser.

[Trevorsands12]

Windows 10 64-Bit Operating System, x64-Based Processor.

[Trevorsands12]

Microsoft Edge Browser.

[RobertWy]

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@Trevorsands12 wrote:

Microsoft Edge Browser.

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Is the FLash Player enab led in Edge?  Have you tried Chrome?

[Trevorsands12]

Yeah, Adobe Flash player is enabled. Have not tried Chrome Browser but with Microsoft Edge and Firefox Browsers both give me the same error message. Will install Chrome Browser to see if that works. Thanks.

[CCKenF]

Yeah, Adobe Flash player is enabled. Have not tried Chrome Browser but with Microsoft Edge and Firefox Browsers both give me the same error message. Will install Chrome Browser to see if that works. Thanks.

Trevorsands12, were you able to test on Google Chrome? 

Ken

[Trevorsands12 · Accepted solution]

Funny, started working again with my Microsoft Edge browser before intalling Chrome. Don't no what I did. Hopefully it last. Thanks for responding to my post.

[CCKenF]

No problem! Sounds like you might have good luck. I'll check in with you in a few days to make sure this holds true. 

[CCKenF]

Trevorsands12, hey! How's the streaming going? Any issues since? 

[Trevorsands12]

Hey, ComcastKenF. Still no issues streaming live TV on my computer yet. Keeping my fingers crossed it stays that way. Will post again if I do. Thanks for the follow up.

[CCKenF]

Trevorsands12 awesome. Thanks for confirming. 

Ken