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@LincolnAvery121 Thanks for taking the time to reach out to us regarding your DVR audio issues. I am truly sorry for the delay in our response and truly appreciate all of your time and patience. I rely on my dvr recordings. Truly I cannot even remember when a show is on because I record everything and watch it through my Dvr. So I don't know what I would do if I had an issue such as this. I know I would find it very frustrating. I would love to get to the bottom of the audio issues. Can you please reach out through private message (find out how to do so with this link https://comca.st/3jrfKKU) with your first and last name, the name on the account if different and the service address?
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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