Contributor
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29 Messages
"Please connect to your in-home Wi-Fi". I am...
I have a Fire Stick that I am trying to get work with the Xfinity Stream Beta. It mostly works, but some stations are giving me a "Please connect to your in-home Wi-Fi" message.
At the bottom of the error message, it says "Out of home:
I have confirmed that my fire stick is in-fact connected to my primary in-home network.
When I run the app on my iPad, it shows the correct name of my network at the bottom, but still won't let me watch.
I DO have a Google Wi-Fi network attached to my XFinity Modem which is in bridge mode. Do I HAVE to use the Xfinity Wi-FI network for these apps to work? I swear I didn't used to have to do that, and if so, makes them far less appealing.
Any ideas?
Rustyben
Expert
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24.6K Messages
4 years ago
for your x1 service over a stream app, yes must be connected to your own home xfinity wifi network. smart phones/tablets/PCs can watch TVgo channels/much of the on-demand library/completed recordings.
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pbrown95
Contributor
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29 Messages
4 years ago
I was able to settle this issue via a phone agent. Xfinity had not properly updated their system after I updated to a new rental modem.
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