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iPad stuck on emergency alert

carwfr
New Poster
‎04-22-2020 05:28 PM

iPad stuck on emergency alert

We have the xfinity stream app on an ipad.  It plays live TV for 20 seconds, then goes to an Amber Alert that is hours old.  I have turned the ipad on and off, deleted and reinstalled the app and NOTHING changes this.

How do I get this old Amber Alert off my ipad stream?

 

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ComcastStream
Official Employee
‎05-05-2020 03:37 PM

Re: iPad stuck on emergency alert

Hello @carwfr,

Is this issue still occurring?


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Phuff2008
New Poster
‎07-10-2020 04:19 AM

Re: iPad stuck on emergency alert

I am having same issue on iPad, on my phone and on my kindle. I can't watch anything because I try and it gets stuck on.
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