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Xfinity streaming app on ipad - data usage

boomurphy
New Poster

Xfinity streaming app on ipad - data usage

Does streaming live or recorded Xfinity TV programs on the Xfinity Streaming App on my Ipad use data that counts toward my data limit? Does recording programs on my TV that then are transferred onto the Xfinity app on my ipad use data? Does it use data when the recorded program is placed onto the Xfinity app? All of a sudden my data usage went up by 500% in one month and can't identify any reason why. Did comcast start counting this against limit all of a sudden?? 

Rustyben
Expert

Re: Xfinity streaming app on ipad - data usage


@boomurphy wrote:

Does streaming live or recorded Xfinity TV programs on the Xfinity Streaming App on my Ipad use data that counts toward my data limit? Does recording programs on my TV that then are transferred onto the Xfinity app on my ipad use data? Does it use data when the recorded program is placed onto the Xfinity app? All of a sudden my data usage went up by 500% in one month and can't identify any reason why. Did comcast start counting this against limit all of a sudden?? 


data does not count unless using TVgo 'channels'  or TVgo On-demand within the app. any use of separate netflix/youtube/Peacock etc internet apps do count even if watched on your home X1 equipment (they are internet apps).



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