pfindeis125's profile

Frequent Visitor

 • 

11 Messages

Sunday, February 21st, 2021 5:00 AM

Closed

Xfinity stream roku error

I’ve had app for over a year on roku, last week I’ve had to call 3 times because I keep getting error that I need to subscribe to get any channels to stream. I did receive a new modem from Comcast when this problem started.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Problem Solver

 • 

1.4K Messages

4 years ago

Hello, @pfindeis125 and thank you for reaching out to us on Xfinity Forums. I am sorry to hear you are having issues with the Roku app after switching modems. I definitely want to make sure we resolve this for you. 

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

New Poster

 • 

3 Messages

4 years ago

I am having this same issue, and i also just got a new moden from xfinity....were you able to get this resolved?

Frequent Visitor

 • 

11 Messages

4 years ago

So far so good. I think if you post problem someone from Comcast will contact you.

Frequent Visitor

 • 

11 Messages

4 years ago

Spoke to soon. Still happening 5th time in 2 weeks. Call Comcast and they refresh something and it works for awhile.
forum icon

New to the Community?

Start Here