IzzyW's profile

New Poster

 • 

1 Message

Wednesday, February 3rd, 2021 1:00 PM

Closed

Xfinity stream app says I need to be connected to in home wifi

Every time that I try to watch a show and it says that I need to be connected to in-home Wi-Fi but I am in my home and I am connected to the Wi-Fi I'm trying to do this on my iPad and it is still not working

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

4 years ago


@IzzyW wrote:

Every time that I try to watch a show and it says that I need to be connected to in-home Wi-Fi but I am in my home and I am connected to the Wi-Fi I'm trying to do this on my iPad and it is still not working


does it work on your home phone? a PC? use the xfinity my account app. sign in and go to internet. touch the gateway listed. compare the shown serial number to the label on your home gateway/modem. does it match exactly?

forum icon

New to the Community?

Start Here