Xfinity Stream doesn't have my channel line up - Missing channels

[Estdel]

As of yesterday and for no reason on my part, I am not able to access my favorite channels through the xfinixty stream app for free.  It tells me that I have to subscribe to a channel that is already include in my xfinity package.  Has this happened to anyone else? 

This is extremely frustrating and annoying. Can anyone help with this?

[CCAndrew]

There were different package changes the last couple of days. Are you certain that you still have access? Check your cable box

[Kathy_Bocchino]

This happened to us 2 days ago we have spent a total of 8 hours on the phone with different techs and even subscription department and no one can help.  Is yours back? What did you  do?  Thanks.

[Glensmith1]

Same thing. Can somebody help us out?

[Rustyben]

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@Kathy_Bocchino wrote:

This happened to us 2 days ago we have spent a total of 8 hours on the phone with different techs and even subscription department and no one can help.  Is yours back? What did you  do?  Thanks.

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have you recently moved? replaced the modem?