Regular Visitor
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1 Message
Xfinity Stream Beta app on LG OLED stopped working
I have been using the Xfinity Stream Beta on two LG OLED smart TV's, for several months. it stopped working yesterday. I've tried several fixes, uninstalled the app, reinstalled it, checked the network, unplugged the TV. Now when I try to a open the app the screen goes black and it says "Loading".
Irishjimmyward
New Poster
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1 Message
4 years ago
We are Paying for service and not getting it. Xfinity we need a response to this issue asap!
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crowag2010
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3 Messages
4 years ago
Same thing has happened to me. We've had the streaming app on this TV for at least two years. Customer service said a new update was rolled out on Monday, and they do not have a fix for it as of right now...perfect timing considering college football in full swing today.
For reference, my model is OLED65C7P
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Vness
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1 Message
4 years ago
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crowag2010
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3 Messages
4 years ago
This has no effect. I've restarted everything. Reset the TV to the original factory settings, still nothing. The app works on every other TV/device that I own, just not my OLED.
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Ineedhelp1023
New Poster
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3 Messages
4 years ago
I install the app, select it, and it reads “loading” I left my LG tv loading for hours and nothing happened.
I’m direct connected, all the other apps work perfectly fine, shame I just canceled YouTube tv, at least it worked.
I can’t load the app, uninstalling it fixed nothing, resetting my LG tv did nothing
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Ineedhelp1023
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3 Messages
4 years ago
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Adamkboss
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1 Message
4 years ago
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kbentley0712
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2 Messages
4 years ago
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Adrianne321
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1 Message
4 years ago
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ACcecere
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1 Message
4 years ago
Yes, having the same exact issue! I've been using this app for months and months with no issues.. Now nothing. Going to cancel my subscription if this doesn't get fixed soon! Just says loading and nothing else!
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Teverner
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1 Message
4 years ago
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Keonanl
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1 Message
4 years ago
Same. I've been using this app on my lg oled for about two years and then on 9/25/2020 it stopped working. Stuck on loading screen.
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Salbert66
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2 Messages
4 years ago
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james_persky
New Poster
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2 Messages
4 years ago
Worked with online chat support for hours with no resolution on why the streaming app
suddenly quit working on LG smart Tvs. Started 9/24. Xfinity supports says "don't know"
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james_persky
New Poster
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2 Messages
4 years ago
Same here. Online with chat support, they can't figure it out. Says its my TV
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