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Watching DVR from another location, on Vacation

lalalla
New Poster
‎03-15-2020 11:56 PM

Watching DVR from another location, on Vacation

Last year I was able to watch our dvr shows from where we were on vacation. This year I received a error code not allowing it. Error TVAPP-00146. I logged into my Xfinity account selected recordings then the show. Cannot watch! Please advise.
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jav6joev
Bronze Problem Solver
‎03-16-2020 09:04 AM

Re: Watching DVR from another location, on Vacation

@lalalla wrote:
Last year I was able to watch our dvr shows from where we were on vacation. This year I received a error code not allowing it. Error TVAPP-00146. I logged into my Xfinity account selected recordings then the show. Cannot watch! Please advise.

What internet service provider were you using when it wouldn't work?

Joe V
(not a Comcast employee, just another paying customer)
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lalalla
New Poster
‎03-16-2020 02:00 PM

Re: Watching DVR from another location, on Vacation

I believe it is called Spectrum.  This is what the box says.

 

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Rustyben
Expert
‎03-17-2020 12:29 AM

Re: Watching DVR from another location, on Vacation

adding.... you have to be inside usa (not just a vpn) and the recording has to be completed (not still recording).



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