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Stuck in Download and can’t get out

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New Poster

Stuck in Download and can’t get out

My Xfinity stream app is stuck in the download position on my IPad . I've deleted the app and re-installed but it loads back to the stuck position.  Any help?

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Official Employee

Re: Stuck in Download and can’t get out

Hello!

 

This sounds like an issue with your phone, and not the app itself. Have you attempted to restart your device completely? This usually clears up app updates or downloads stuck on my iOS device. 

 

 


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