Stream app

[SUPERSTANG41]

The channel lineup on the stream app won't show all the channels. It only shows about 20 channels that are never used

[jav6joev]

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@SUPERSTANG41 wrote:
The channel lineup on the stream app won't show all the channels. It only shows about 20 channels that are never used

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You might look at your previous/duplicate thread and respond to the questions there.

Stream app - Xfinity Help and Support Forums - 3413320

[ComcastJoeTru]

Hi SUPERSTANG41. Thank you for visiting and posting on our Forum. I can assist with troubleshooting your Xfinity Stream channel lineup issue. Can you confirm, do you see those channels available / working properly on your set top box? 

[SUPERSTANG41]

I am not at home and I'm using my the app via my Galaxy 20 phone

[ComcastJoeTru]

Ok, understandable, thanks for confirming. Can you please check the Google Play store and see if there are any updates available for our Xfinity Stream app? 

[SUPERSTANG41]

I did that I even Uninstaller it and then reinstalled it , same thing since yesterday

[SUPERSTANG41]

No updates

[ComcastJoeTru]

Ok this might be an issue with back end provisioning. I would need to gain access to your account and troubleshoot. Please reach out to me via private message and include your full name and service address, so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" in the upper right.