Ok this might be an issue with back end provisioning. I would need to gain access to your account and troubleshoot. Please reach out to me via private message and include your full name and service address, so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" in the upper right.
Ok, understandable, thanks for confirming. Can you please check the Google Play store and see if there are any updates available for our Xfinity Stream app?
Hi SUPERSTANG41. Thank you for visiting and posting on our Forum. I can assist with troubleshooting your Xfinity Stream channel lineup issue. Can you confirm, do you see those channels available / working properly on your set top box?
SUPERSTANG41
Frequent Visitor
•
8 Messages
4 years ago
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XfinityJoeTru
Official Employee
•
7K Messages
4 years ago
Ok this might be an issue with back end provisioning. I would need to gain access to your account and troubleshoot. Please reach out to me via private message and include your full name and service address, so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" in the upper right.
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0
SUPERSTANG41
Frequent Visitor
•
8 Messages
4 years ago
0
0
SUPERSTANG41
Frequent Visitor
•
8 Messages
4 years ago
0
0
XfinityJoeTru
Official Employee
•
7K Messages
4 years ago
Ok, understandable, thanks for confirming. Can you please check the Google Play store and see if there are any updates available for our Xfinity Stream app?
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0
jav6joev
Gold Problem Solver
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2.2K Messages
4 years ago
You might look at your previous/duplicate thread and respond to the questions there.
Stream app - Xfinity Help and Support Forums - 3413320
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XfinityJoeTru
Official Employee
•
7K Messages
4 years ago
Hi SUPERSTANG41. Thank you for visiting and posting on our Forum. I can assist with troubleshooting your Xfinity Stream channel lineup issue. Can you confirm, do you see those channels available / working properly on your set top box?
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0