SUPERSTANG41's profile

Frequent Visitor

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8 Messages

Wednesday, February 10th, 2021 6:00 AM

Closed

Stream app

The channel lineup on the stream app won't show all the channels. It only shows about 20 channels that are never used

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Frequent Visitor

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8 Messages

4 years ago

I did that I even Uninstaller it and then reinstalled it , same thing since yesterday

Official Employee

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7K Messages

4 years ago

Ok this might be an issue with back end provisioning. I would need to gain access to your account and troubleshoot. Please reach out to me via private message and include your full name and service address, so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" in the upper right. 

Frequent Visitor

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8 Messages

4 years ago

I am not at home and I'm using my the app via my Galaxy 20 phone

Frequent Visitor

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8 Messages

4 years ago

No updates

Official Employee

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7K Messages

4 years ago

Ok, understandable, thanks for confirming. Can you please check the Google Play store and see if there are any updates available for our Xfinity Stream app? 

Gold Problem Solver

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2.2K Messages

4 years ago


@SUPERSTANG41 wrote:
The channel lineup on the stream app won't show all the channels. It only shows about 20 channels that are never used

You might look at your previous/duplicate thread and respond to the questions there.

Stream app - Xfinity Help and Support Forums - 3413320

Official Employee

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7K Messages

4 years ago

Hi SUPERSTANG41. Thank you for visiting and posting on our Forum. I can assist with troubleshooting your Xfinity Stream channel lineup issue. Can you confirm, do you see those channels available / working properly on your set top box? 

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