combined same-topic cross-posts
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
I have the same problem - where I'll be watching a TV show on my Xfinisty app on my ipad or iphone and literally the sound just drops - the Show goes on with no sound. I've checked all xfinity app devices and it is everywhere. When I go on the TV the show is fine. At the moment it is Mainly ALL MSNBC shows - Please advise -