My stream app was working fine last night until Roku installed a new system update. After rebooted, the stream app is not working and I'm receiving this error:
This device can only access Xfinity stream on your in-home Xfinity Wi-Fi. Use the app on your smart phone tablet or laptop to watch on the go anytime you like. Error TVAPP-00101.
I've rebooted ROKU, removed the app, reinstalled the app, checked app for updates, re-activated the device, rebooted router. Same error. I can watch stream on my Mac Air no problem.
Solved! Go to Solution.
Issue solved. Cause was due to Xfinity having my old MAC address in their system. Had recently upgraded my modem to the XB7 a week ago. Figured that was the problem after all my troubleshooting.