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Remove people from my streaming account

51753
New Poster

Remove people from my streaming account

Hey there,

I need to sign everyone out of my xfinity account including the fox sports app. I changed my password but the person I want off still has access. I want them logged off can you please help me.
ComcastMorgan
Official Employee

Re: Remove people from my streaming account

Hi there, 51753. Thank you for posting here for support! I wanted to share this link with you: https://comca.st/2Nd6SMC. Let me know if that doesn't help and/or if you have additional questions. 


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Rustyben
Expert

Re: Remove people from my streaming account


@ComcastMorgan wrote:

Hi there, 51753. Thank you for posting here for support! I wanted to share this link with you: https://comca.st/2Nd6SMC. Let me know if that doesn't help and/or if you have additional questions. 


these type of requests are asking you to deprovision allstreaming devices (only can be done by official employee and only done when the guest verifies password on account has been changed.). the question is not about downloads nor seeing who is currently streaming (read only information). 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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